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IT support

We're hiring for the following position for one of our clients, a leading technology and IT company in Egypt.

 

Job Description: ????#IT_Support_Technician 

 

 

Job Summary

 

Responsible for providing full IT support to company users, including hardware maintenance, software and network management, and troubleshooting to ensure smooth business operations.

 

 

Qualifications & Certifications

 • Diploma or Bachelor’s degree in IT, Computer Science, or related field.

 • 1–3 years of practical experience in IT support.

 • Strong knowledge of operating systems and networking.

 • Required Certification:

 • CompTIA A+ (or equivalent) in computer maintenance and troubleshooting.

 • Preferred Certifications:

 • CompTIA Network+

 • CompTIA Security+

 • Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)

 • ITIL Foundation

 

 

 

Responsibilities

 • Handle IT support requests on-site and remotely.

 • Install and maintain computers, printers, and peripherals.

 • Install and update operating systems and software (Windows / macOS / Linux).

 • Manage user accounts and permissions via Active Directory or equivalent.

 • Support LAN/WAN/Wi-Fi networks and resolve connectivity issues.

 • Maintain security systems (Antivirus/Firewall) and ensure data protection.

 • Configure email and cloud services (Microsoft 365 / Google Workspace).

 • Provide periodic reports on incidents and resolutions.

 • Train and guide users on IT best practices.

 • Contribute to IT infrastructure improvement projects.

 

???? Location: El Nozha - Cairo 

 

 

???? To apply, please send your CV via WhatsApp to:

01000082437