IT Support

We're still looking for a sharp "IT Technical Support Specialist" to keep our tech running and our team thriving. Ready to level up? ????

Location: Alexandria

Main Responsibilities:

- Install and configure computer hardware and operating systems to meet organizational standards.

- Perform regular hardware maintenance to ensure optimal performance and longevity of equipment.

- Install and configure IP cameras and related security systems.

- Troubleshoot system and network issues, diagnose and resolve hardware and software faults efficiently.

- Replace defective components and parts as necessary to maintain system integrity.

- Provide technical support, including the creation of procedural documentation and relevant reports for end-users.

- Conduct electrical safety checks on computer equipment to ensure compliance with safety regulations.

Additional Responsibilities:

- Execute basic network configurations to facilitate connectivity and communication.

- Prepare servers for deployment and ensure proper setup and functionality.

- Implement basic security measures and isolation protocols to safeguard information

Qualifications:

• BS degree in Information Technology, Computer Science or a relevant field

• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

• Ability to diagnose and troubleshoot basic technical issues

• Excellent problem-solving and communication skills

If interested, Send your CV to jobs@silicon-mind.com mention the job title (IT Support) in the subject