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IT Help Desk Specialist

Job Opportunity: IT Help Desk Specialist at City Club** ????

 

**Location:** Kattameya - Cairo, Egypt ????️

 

**Responsibilities:**

 

- Provide technical support and troubleshooting assistance to end-users. ????

 

- Maintain and manage IT equipment, software installations, and updates. ????

 

- Collaborate with departments to resolve IT issues in a timely manner. ????

 

- Document technical procedures and user guides. ????

 

- Assist with network management and system maintenance. ????

 

- Track and manage service requests and incidents. ????

 

**Devices:**

 

Personal Computers, Laptop • Printers, Faxes, Copy Machines • Access Points, Wireless • CCTV

 

**Qualifications:**

 

- B.Sc. in information management science, computer science, or information 

 

engineering. ????

 

- 2-4 years of experience in IT support or help desk roles. ????️

 

- A relevant IT certification (Microsoft Certified Professional (MCP), Microsoft Certified Technology specialist (MCTS), Attending A+ or Network+ + Classes) is a plus. ????

 

- Strong problem-solving and communication skills. ????️

 

- Ability to work independently and as part of a team. ????

 

**How to Apply:** Please send your CV to hr.jobs@cityclubeg.com with your city noted in the subject line. ????