Front Office Core Dispatcher
Front Office Core Dispatcher
We’re Hiring | Front Office Core Dispatcher
Join a leading multinational telecom company in the Mobile NOC Managed Service Operations team!
???? Position: Front Office Core Dispatcher
???? Location: Cairo, Egypt
???? Shifts: 12-hour rotational shifts
???????? Job Type: Full-time
???? Main Responsibilities:
• Monitor network alarms across different domains.
• Analyze and report faults according to escalation procedures.
• Manage Work Orders (WO) & Trouble Tickets (TT) — creation, assignment, and follow-up.
• Support Change & Incident Management processes.
• Assist the team leader with reports and daily operational tasks.
???? Requirements:
• B.Sc. in Communication Engineering.
• Preferred Universities: Cairo, Ain Shams, Benha, Nile, Helwan, Modern, AUC, GUC, BUE, CIC, MUST, AASTMT.
• 0–3 years of experience in telecom (Fresh graduates are welcome).
• Knowledge of 2G/3G/LTE/IMS/EPC network architecture.
• Strong English skills (spoken & written).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Motivated, accountable, team player & able to work under pressure.
• Military service postponed or exempted.
• CCNA or programming skills are a plus.
???? If you’re ready to start your telecom career journey, we’d love to hear from you!
???? Send your CV to cvs@trio-telecom.com
???? Subject: Front Office Core Dispatcher
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