IT L1 and L2 Support Engineer

Position: IT L1 and L2 Support Engineer*

*Location: Dubai & Sharjah*

*Salary: Up to AED 5000*

Experience: Minimum 2 Years' experience in IT Support

Hands-on expertise in the following areas:

IT Level 1 and Level 2 Support

Windows Server Administration

Active Directory and Group Policy Management

DHCP and DNS Configuration

VMware (Virtualisation)

Backup Solutions

Endpoint Security

Client OS Support (Windows 10/11)

Server, Laptop, and Desktop Troubleshooting

Wi-Fi Access Points and Network Printer Troubleshooting

Basic Networking and Firewall Knowledge

Office 365 experience is considered a strong advantage

Home country experience will also be considered.

Candidates meeting the criteria, kindly share your resume on *Nishrinp@pactemployment.ae