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ITRPM0725

Position: IT Engineer 

 

???? Location: Dubai, UAE

 ???? Experience: 2+ Years

 ???? Education: Bachelor’s Degree (IT or related field preferred)

 

We are looking for a proactive and skilled IT Engineer to join our growing team! If you have a strong technical background, a passion for problem-solving, and the drive to deliver exceptional IT support

 

???? Key Responsibilities

Provide first-line and second-line IT support for end users.

Troubleshoot hardware, software, and network issues.

Manage and support a Microsoft 365 environment (Teams, Exchange Online, SharePoint, etc.).

Assist with installation, configuration, and maintenance of desktops, laptops, printers, and other IT assets.

Perform basic network management (LAN/WAN, IP addressing, DHCP/DNS, etc.).

Monitor IT infrastructure and ensure security best practices.

Document IT incidents and resolutions using ticketing systems.

 

✅ Requirements

Bachelor’s Degree in Information Technology, Computer Science, or a related field. 

Minimum 2 years of hands-on IT support experience (experience in the UAE is an advantage).

CCNA and/or MCSE certification is preferred.

Strong working knowledge of Microsoft 365 tools and services.

Basic understanding of networking concepts (TCP/IP, VLANs, routing, firewalls).

Experience with Windows OS (client/server environments). 

Good knowledge of end-user support and troubleshooting.

Ability to manage IT assets and documentation.

Excellent communication and interpersonal skills.

 

Share CV with subject line as “ ITRPM0725 ” to talents@rpm.ae